Property Claims Supervisor (Insurance)

TL;DR

Property Claims Supervisor (Insurance): Overseeing a team of claims professionals handling commercial property losses and first-party property exposures with an accent on operational efficiency and high-quality claim outcomes. Focus on providing technical guidance to adjusters, monitoring operational performance metrics, and ensuring regulatory compliance.

Location: Remote (USA), focusing on the Northeast region

Salary: $79,000 - $85,000 / year

Company

A specialist professional services and technology firm partnering with leading insurance and regulated businesses to manage risk and optimize operations.

What you will do

• Supervise and coach a team of property claims adjusters, providing technical guidance and conducting performance evaluations.
• Monitor claims handling activities to ensure compliance with company policies and client standards.
• Review high-exposure or complex property claims and approve settlements within assigned authority limits.
• Track operational metrics such as claim cycle time and productivity to identify improvement opportunities.
• Act as a primary point of contact for clients regarding claim performance and service delivery.
• Coordinate with vendors, contractors, and engineers for claim investigations and repairs.

Requirements

• 5+ years of property claims handling experience.
• Adjuster licensing as required by jurisdiction.
• Deep knowledge of property claims investigation, evaluation, and settlement practices.
• Must be based in the United States.
• Strong leadership, communication, and decision-making skills.

Nice to have

• Experience with Xactimate.
• Prior supervisory or leadership experience.
• Experience handling commercial or large-loss property claims.
• Industry designations such as AIC, CPCU, or equivalent.

Culture & Benefits

• Medical, dental, and vision insurance plans.
• 401(k) plan with employer matching.
• Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees.
• Paid holidays and life insurance.
• Short-term and long-term disability coverage.