Senior Manager, Workers' Compensation Claims

TL;DR

Senior Manager, Workers' Compensation Claims (HRTech): Leading a claims team and managing complex workers' compensation cases within a PEO environment with an accent on jurisdictional compliance, vendor coordination, and process optimization. Focus on driving timely claim resolutions, mentoring staff, and analyzing loss trends to improve operational efficiency.

Location: Must be based in or able to work from the Tampa, Florida office (Hybrid)

Salary: $122,000–$158,000 per year

Company

hirify.global is a PEO and HR technology platform helping businesses streamline HR operations through a data-driven, supportive, and entrepreneurial environment.

What you will do

• Supervise and coach a small claims team, providing daily direction and workload oversight.
• Manage a personal caseload of complex, litigated, and high-severity claims from notice to closure.
• Review coverage decisions, reserves, and settlement recommendations for accuracy and consistency.
• Serve as the primary escalation point for difficult claims and customer concerns.
• Coordinate with TPAs, carriers, defense counsel, and medical providers to ensure cost-effective resolutions.
• Assist the Claims Director with loss trend analysis and process improvement initiatives.

Requirements

• 7+ years of experience in Third Party Claims Administration (TPA) or PEO claims.
• Proven experience mentoring, training, or leading peers or junior associates.
• Working knowledge of workers' compensation regulations across multiple states.
• Solid reserving skills and understanding of indemnity, medical, and expense financials.
• Proficiency with claims management systems or RMIS platforms.
• Must be able to work from the Tampa office as part of a hybrid team.

Nice to have

• Experience supporting Return to Work programs and managed care coordination.
• Strong background in vendor management and cross-functional collaboration.

Culture & Benefits

• Welcoming and casual work environment with a focus on employee well-being.
• Comprehensive benefits package and wellness program offerings.
• Regular company retreats and opportunities to interact with startup community leaders.
• Commitment to diversity, equity, inclusion, and belonging (DEIB).