обновлено 2 часа назад
IT Specialist (Desktop Support)
39$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Specialist (Desktop Support): Providing end-user technical support and hardware management for a nonprofit healthcare organization with an accent on Windows environment maintenance and Microsoft 365 administration. Focus on ensuring HIPAA compliance, managing user onboarding/offboarding, and delivering high-quality technical assistance in an onsite environment.
Location: 100% onsite in Detroit, MI
Compensation: $39.00/hour
Company
is a Fortune 1000 IT solutions partner that designs, builds, and supports technology infrastructure for companies, schools, and government agencies worldwide.
What you will do
- Serve as the primary point of contact for end-user technical support requests.
- Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, and mobile devices.
- Manage Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
- Configure and deploy hardware while performing user onboarding and offboarding tasks.
- Maintain security best practices and support compliance within a HIPAA-regulated environment.
- Coordinate hardware repairs with vendors and maintain accurate inventory records.
Requirements
- 3+ years of IT Support, Help Desk, or Desktop Support experience.
- Must be based in Detroit, MI for 100% onsite work.
- Strong experience supporting Windows 10/11 environments.
- Proficiency in Microsoft 365 troubleshooting and administration.
- Excellent hardware and software troubleshooting skills.
- Security-minded approach with cybersecurity awareness.
Nice to have
- Active Directory and/or Microsoft Entra ID experience.
- Exchange Online administration.
- Basic networking knowledge.
- Experience supporting a HIPAA-regulated environment.
- PowerShell familiarity.
Culture & Benefits
- Standard business hours: Monday through Friday, 8:30 AM – 5:00 PM.
- Opportunity to support a mission-driven nonprofit organization.
- Contract position with strong potential for extension.
- Collaborative and service-oriented work environment.
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