Lead Account Manager (SaaS)

TL;DR

Lead Account Manager (SaaS): Leading and growing the account management function for a no-code data integration platform with an accent on team mentorship, sales process optimization, and strategic account growth. Focus on driving cross-functional collaboration, managing complex B2B deals, and leveraging AI and data analytics to enhance customer interactions.

Company

hirify.global is a product company known for its unique development culture and building innovative software solutions.

What you will do

• Lead, mentor, and support a growing team of Account Managers through regular 1:1s and pipeline reviews.
• Set, track, and improve team KPIs and performance metrics.
• Own pipeline health, forecast accuracy, and CRM quality using Pipedrive.
• Improve sales processes, identify bottlenecks, and implement scalable solutions.
• Partner with Marketing, Solutions, Support, and Product teams to ensure a seamless customer journey.
• Lead product demos, manage strategic accounts, and drive cross-sell and upsell opportunities.

Requirements

• Fluent English required.
• Senior-level experience in B2B SaaS sales or account management.
• 1–2+ years of experience leading, mentoring, or coaching a sales or account management team.
• Proven success managing SMB and enterprise customers, ideally in MarTech or SaaS.
• Strong experience building sales processes and working with CRM systems.
• Data-driven mindset with experience using BI and analytics tools like Power BI or Looker Studio.
• Comfortable using AI tools to improve productivity and customer interactions.

Nice to have

• Experience with data integration, ETL, or analytics platforms like Coupler.io.

Culture & Benefits

• Fully remote work with a flexible schedule.
• Competitive compensation package.
• 34 paid days off (24 vacation days + 10 national holidays).
• Smart Expense policy for workstation setup, health, and learning.
• Secure hardware and equipment provided.
• Regular online and offline team gatherings.