Account Manager (FoodTech)

TL;DR

Account Manager (FoodTech): Managing and optimizing a portfolio of restaurant partners to drive retention and growth with an accent on consultative relationship building and data-driven performance analysis. Focus on reducing churn, identifying upsell opportunities, and shaping account management processes in a rapidly scaling UK market.

Location: Hybrid role based in Bristol, UK

Salary: £40k base + commission (OTE £70k)

Company

hirify.global is a high-growth food tech scaleup helping restaurants and bars thrive through smart technology, recently ranked #11 on the 2025 Deloitte Tech Fast 50.

What you will do

• Own and manage a portfolio of restaurant partners within your territory.
• Build and maintain strong relationships through a mix of field visits and desk-based planning.
• Monitor partner performance using data dashboards to identify risks and growth opportunities.
• Proactively reduce churn through consultative conversations and strategic interventions.
• Lead onboarding, activation, and optimization for new and existing partners.
• Contribute to scaling efforts by refining account management playbooks and reporting processes.

Requirements

• 1-3 years of experience in Account Management, Customer Success, or a commercial role.
• Proven background in food tech, hospitality, marketplaces, or SaaS.
• Experience working toward retention, churn reduction, or revenue-related goals.
• Strong organizational and communication skills for both in-person and written interactions.
• Ability to balance autonomy with structured, data-driven ways of working.
• Must be based in or able to commute to Bristol, UK.

Nice to have

• Experience in territory-based or field-led roles.
• Strong interest in data analysis and performance reporting.
• Passion for process improvement and building scalable workflows.

Culture & Benefits

• Opportunity to join a high-growth international business during UK expansion.
• Collaborative culture that values thoughtful execution and continuous improvement.
• Balanced role offering autonomy, structure, and leadership support.
• Clear path for career growth into larger territories or city launch leadership.