Software Technician

TL;DR

Software Technician (OS & Software Sustainment): Sustaining and improving the reliability of systems for factory floor, laboratory, and datacenter operations through OS patching, OS upgrades, and controlled software changes with an accent on secure change execution, validation, and disciplined troubleshooting. Focus on reproducing issues with clear technical evidence, minimizing operational impact during maintenance windows, and coordinating cross-functional outcomes in a secure environment.

Location: On-site, US, Arizona, Phoenix

Salary: $54,670–$102,790 USD (annual salary range; hourly role)

Company

hirify.global develops semiconductor and computing technologies and operates global manufacturing and datacenter infrastructure.

What you will do

• Execute software patching, OS upgrades, and OS procedures by following defined playbooks (pre-checks, implementation, validation, post-checks).
• Edit, modify, and/or debug software products in alignment with software test plans and procedures; reproduce issues and capture technical evidence (logs, error codes, system state).
• Support datacenter operations and associated equipment/systems, implementing changes with minimal operational impact under change control.
• Provide on-site support across factory floor, lab, and datacenter environments for systems impacted by patching/upgrades or software changes.
• Troubleshoot nonstandard problems using structured debugging methods and escalate with complete artifacts and steps taken.
• Maintain disciplined documentation: change records, work notes, test evidence, outage/maintenance reports, and shift handoffs.

Requirements

• U.S. Citizenship required.
• Ability to obtain and maintain US Government TS Security Clearance and SCI access.
• High school diploma required, with 6+ years of relevant or military experience.
• Proficiency in editing, debugging, and modifying software according to test procedures.
• Familiarity with software testing methodologies and tools.
• Ability to perform OS patching/upgrades and sustainment support for datacenter and operational systems following defined procedures and validation steps.

Culture & Benefits

• Total compensation package includes competitive pay, stock bonuses, and benefits such as health, retirement, and vacation.
• On-site work model required for this role.
• Secure environment with controlled change execution and documentation discipline.
• Shift-based schedule (Shift 1, United States of America).

Hiring process

• Apply for the role; eligibility depends on meeting the minimum qualifications, including citizenship and clearance requirements.
• Compensation details for the specific location are shared during the hiring process.