Lead Solutions Engineer (Healthcare)

TL;DR

Lead Solutions Engineer (Healthcare): Launching and supporting technical solutions for strategic clients with an accent on system implementation, technical optimization, and client-internal liaison. Focus on troubleshooting complex technical issues, managing cross-functional customizations, and ensuring seamless service integration.

Location: Remote (Must be based in the United States)

Salary: $98,770 - $166,920

Company

hirify.global is a healthcare company delivering integrated virtual care and navigation to raise the standard of healthcare for everyone.

What you will do

• Implement hirify.global services for large and strategic clients in partnership with Client Launch Managers.
• Collaborate with internal Engineering teams on customization requests and technical optimizations.
• Serve as the primary technical liaison between clients and internal stakeholders to ensure clear execution.
• Troubleshoot and resolve complex technical issues by identifying root causes and delivering effective solutions.
• Lead technical discussions and participate in customer calls with clients and their vendors.
• Contribute to the continuous improvement of processes and systems within the Solutions Engineering team.

Requirements

• Must be based in the United States.
• 4+ years of experience in a Solutions Engineering or similar role combining technical programming fundamentals with customer-facing work.
• Strong technical foundation with proficiency in SQL.
• Proven experience working cross-functionally with Product and Engineering stakeholders.
• Ability to manage multiple projects simultaneously in a fast-paced, remote environment.
• B.S. in a technical field or equivalent professional experience.

Culture & Benefits

• Remote-first culture with dedicated work-from-home reimbursement.
• Comprehensive medical, vision, and dental coverage, including disability insurance.
• 401(k) savings plan through Fidelity.
• Generous Paid Time Off (PTO), Discretionary Time Off (DTO), and 12 weeks of 100% paid parental leave.
• Fertility and Family Building benefit of up to $25,000 and compassionate leave.
• Free access to hirify.global telemedicine and health care navigation products for employees and dependents.