Full Cycle Account Executive (SMB)

TL;DR

Full Cycle Account Executive (SMB): Identifying and closing new business opportunities for a food-waste reduction platform with an accent on SMB lead generation and high-volume outreach. Focus on managing the full sales cycle from initial contact to onboarding using the SNAP sales methodology.

Location: Hybrid (Melbourne, Australia)

Company

A purpose-driven marketplace app fighting food waste by connecting stores with surplus food to users.

What you will do

• Own the full sales cycle from outreach to closing for SMB retailers and store chains.
• Conduct high-volume outreach (approx. 50-60 calls per day) via phone, email, and social media.
• Manage and prioritize a lead pipeline using Salesforce.
• Guide potential partners through registration and onboarding on the platform.
• Collaborate with the Growth team to ensure seamless partner handovers.

Requirements

• Must be based in Melbourne, Australia.
• Resilience and a mindset focused on overcoming objections and turning "no" into "yes".
• Strong active listening skills and natural curiosity.
• Passion for sales and a commitment to continuous improvement.
• Ability to handle high-volume daily outreach and maintain a healthy pipeline.

Nice to have

• Previous experience in sales, customer support, or hospitality.

Culture & Benefits

• 5 additional annual leave days per year after 6 months of employment.
• Paid parental leave for all natural and adoptive parents.
• Up to 4 paid volunteering days to help tackle food insecurity.
• Dedicated learning, career development, and performance recognition programs.
• Access to Employee Assistance Program (EAP) and regular care conversations.

Hiring process

• 20-minute video interview with the Talent Acquisition team.
• 45-minute role play interview with sales leadership.
• 45-minute interview with the Head of Sales.