Account Manager (SaaS)

Company

hirify.global provides AI-powered IT management and cybersecurity software for managed service providers and internal IT organizations worldwide.

What you will do

• Own a portfolio of SMB accounts and identify upsell and cross-sell opportunities across the product suite.
• Re-engage low-engagement customers, connect with decision-makers, and align solutions with evolving needs.
• Develop account plans, conduct regular outreach and business reviews, and drive commercial expansion.
• Monitor product usage and adoption, address engagement gaps, and support retention.
• Own revenue targets and collaborate with Customer Success, Sales, and internal teams.
• Manage pipeline activity, forecasting, and reporting in Salesforce.

Requirements

• 2+ years of experience in account management or relationship-focused sales.
• Experience in B2B sales with SMB or mid-market clients, preferably in SaaS or technology.
• Ability to meet or exceed sales targets and drive account growth.
• Strong communication, organizational, interpersonal, analytical, and forecasting skills.
• Experience with CRM tools; Salesforce experience is preferred.
• Motivation, resilience, and coachability in a fast-paced environment.

Culture & Benefits

• High-growth, high-performance environment focused on innovation, accountability, and results.
• Opportunity to work with a global software platform serving customers in more than 20 countries.
• Equal employment opportunity regardless of legally protected characteristics.