Account Manager (SaaS)

Location: Remote within the United States; hiring is not available in California or the New York metro area.

Sales OTE: $155,000–$175,000 USD annually, consisting of base and variable pay; equity and benefits are also included.

Company

hirify.global provides a cloud-native IT operations platform that automatically configures, patches, and secures endpoints for modern organizations.

What you will do

• Own renewal and retention outcomes across a defined customer portfolio.
• Build and convert expansion opportunities through upselling, cross-selling, whitespace development, and multi-year agreements.
• Engage proactively with at-risk accounts and develop account plans for growth and risk mitigation.
• Lead executive-level business reviews focused on customer outcomes and ROI.
• Maintain accurate forecasts and pipeline hygiene in Salesforce, including a weekly account and pipeline cadence.
• Partner with CSMs, Support, and Product to remove blockers, improve adoption, and deliver customer outcomes.

Requirements

• 3–5 years of experience in account management, sales, or customer-facing revenue roles in SaaS.
• Proven ability to meet or exceed retention and expansion targets while managing a quota-bearing book of business.
• Strong commercial skills, including negotiating, positioning value, and closing deals.
• Experience running executive conversations and influencing decision-makers.
• Ability to navigate technical products and collaborate across functions in a metrics-driven, forecast-based environment.
• Experience with Salesforce and modern go-to-market tools such as ChurnZero or Gong.

Culture & Benefits

• Fully distributed company with remote employees.
• Equity for full-time employees and a 401(k) match.
• Flexible paid time off and generous sick time.
• Comprehensive health plans, employer contributions, HSA contributions, and company-paid disability and life insurance.
• $50 monthly internet reimbursement and a $500 home-office stipend.
• Additional lifestyle spending, adoption, and family-planning benefits.

Hiring process

• Compensation details, including the OTE split, are shared during the interview process.
• Employment requires federal, state, and county background checks and a local in-person verification.
• Work visa sponsorship is not available.