Senior Account Manager (Mid-Market)

TL;DR

Senior Account Manager (Mid-Market): Managing and expanding a portfolio of key accounts with an accent on driving revenue growth through upsell and cross-sell opportunities. Focus on building strong relationships with decision-makers, executing commercial growth strategies, and ensuring long-term customer retention.

Location: Must be based in Miami, FL

Company

hirify.global is a leading provider of AI-powered IT management and cybersecurity software for MSPs and internal IT organizations worldwide.

What you will do

• Take full ownership of a portfolio of Mid-Market accounts to identify and close upsell and cross-sell opportunities.
• Reignite relationships with existing customers, particularly those with low engagement, to align solutions with their needs.
• Develop and execute tailored account plans, including regular outreach and business reviews.
• Monitor product usage and adoption metrics to address gaps and drive long-term retention.
• Consistently exceed revenue targets through proactive account expansion.
• Partner with Customer Success and Sales teams to ensure a seamless customer experience.

Requirements

• 4+ years of experience in account management or relationship-focused sales.
• Experience in B2B sales managing Mid-market clients.
• Proficiency in using CRM tools, specifically Salesforce.
• Strong analytical and forecasting abilities.
• Excellent communication and interpersonal skills.

Nice to have

• Experience working with VARs or Channel partners.
• Proven track record of meeting or exceeding sales targets.

Culture & Benefits

• Opportunity to work with cutting-edge AI-powered IT management technology.
• High-growth, high-performance work environment.
• Focus on innovation, accountability, and results.
• Career acceleration in a fast-paced, impactful role.