Housing Navigator/Case Manager

TL;DR

Housing Navigator/Case Manager: Helping members find and maintain stable housing through housing assessments, individualized housing support plans, and landlord/partner coordination with an accent on crisis intervention, housing retention planning, and benefits advocacy. Focus on navigating housing regulations and tenant rights while tracking outcomes and preventing eviction through early intervention and community resource linkage.

Location: Santa Clara, CA (Hybrid, full time; California within commuting distance of Santa Clara County)

Salary: $29.70–$31.00 per hour

Company

hirify.global is a tech-driven healthcare and community supports provider built specifically for Latinos.

What you will do

• Conduct housing assessments to identify member preferences and barriers to tenancy
• Develop individualized housing support plans and present housing options
• Secure housing by completing applications, gathering documentation, and coordinating move details
• Build relationships with local landlords and property managers and advocate on members’ behalf
• Provide crisis intervention and long-term housing stability planning, including retention procedures and crisis plans
• Perform health & safety home visits, monitor progress, and maintain detailed case documentation

Requirements

• Bilingual English/Spanish required
• 2+ years of experience in housing navigation or case management
• Knowledge of local housing markets and housing assistance programs
• Familiarity with housing regulations and tenant rights
• Strong interpersonal and advocacy skills
• Experience working with vulnerable populations

Nice to have

• Bachelor’s degree in Social Work, Health Services, or related field
• Experience with HMIS (Housing Management Information Systems)
• Knowledge of trauma-informed care practices
• Previous experience in healthcare or managed care settings

Culture & Benefits

• Comprehensive medical/dental/vision benefits
• Generous PTO policy including 6 paid holidays
• Home office stipend
• Ground-floor opportunity to shape a fast-growing, high-impact healthcare company

Hiring process

• Interviews to assess case management experience, housing navigation knowledge, and bilingual communication fit
• Discussion of role expectations for hybrid work and caseload management