Community Care Advocate
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Community Care Advocate: Providing direct support to retail employees by connecting them to essential community and company resources with an accent on social determinants of health and mental well-being. Focus on navigating complex support systems, managing emergency funding referrals, and ensuring high-touch care delivery in an onsite environment.
Location: Must be onsite in Amsterdam, NY (zip code 12010)
Salary: $28–$34/hour
Company
is a global mental health company utilizing an AI-native platform to eliminate barriers to care through personalized support, coaching, and therapy.
What you will do
- Identify and refer employees to local and national resources for financial, legal, and basic needs support.
- Consult with employees on navigating mental health benefits and treatment options.
- Collaborate with internal care teams to manage emergency funding and resource referrals.
- Document and track metrics related to social work involvement and referral outcomes.
- Represent the company onsite and build relationships with key customer contacts.
- Promote community care services to the workforce to ensure high engagement.
Requirements
- Bachelor’s degree in a related field required.
- Must be able to work onsite in Amsterdam, NY (zip code 12010) with a set weekly schedule.
- Experience working with diverse populations within the social work industry.
- Depth of knowledge in connecting individuals to local and national resources.
- Proficiency in Spanish is strongly preferred.
- Comfortable using various computer platforms in a tech-enabled environment.
Nice to have
- Experience managing evolving workforce environments.
- Experience connecting individuals to resources during crisis situations.
- Background in assisting individuals through burnout, trauma, or housing instability.
Culture & Benefits
- Commitment to fostering an inclusive and supportive workplace.
- Annual review of compensation programs to ensure competitive and fair pay.
- Opportunity to work with a mission-driven team focused on mental health accessibility.
- Support for professional growth and AI fluency.
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