Inside Sales Supervisor (Manufacturing)

TL;DR

Inside Sales Supervisor (Manufacturing): Leading and developing an inside sales team to support distribution and aftermarket accounts with an accent on performance management, pricing strategy, and process optimization. Focus on driving team accountability, enhancing customer relationships, and leveraging ERP systems like SAP and JDE to achieve business objectives.

Location: Must be based in Chicago, Illinois, USA

Salary: $77,500–$115,120

Company

hirify.global is a diversified industrial technology manufacturing company providing innovative solutions for the safe and efficient transfer of electrical energy.

What you will do

• Lead, coach, and develop a team of Inside Sales Representatives supporting Distribution and Aftermarket accounts.
• Establish performance expectations, monitor KPIs, and drive team accountability.
• Oversee pricing and quoting activities to ensure accuracy and strategic alignment.
• Serve as an escalation point for customer concerns and service issues.
• Partner with Sales, Marketing, Product Management, and Operations to support business priorities.
• Support forecasting, reporting, and continuous process improvement initiatives.

Requirements

• Bachelor's degree in Business, Sales, Marketing, or a related field.
• 5+ years of experience in Inside Sales, Customer Service, or Account Management.
• Previous leadership or supervisory experience.
• Experience supporting distribution and/or aftermarket customers.
• Proficiency in ERP systems such as SAP or JDE.
• Advanced Microsoft Excel skills.

Culture & Benefits

• Competitive compensation and performance-based incentives.
• Commitment to employee growth, development, and career advancement.
• Inclusive workplace culture focused on innovation and long-term growth.
• Collaborative environment working across global teams.