Manager of Strategic Accounts (SaaS)

TL;DR

Manager of Strategic Accounts (SaaS): Leading a team of growth strategists to drive expansion, retention, and executive relationships for enterprise customers with an accent on GTM strategy and account health. Focus on building scalable playbooks, coaching high-performing teams, and influencing product roadmap through deep customer insights.

Location: Must be based in or able to work from New York (Hybrid)

Compensation: $220,000 – $250,000 + Equity

Company

hirify.global is a high-growth AI-powered platform helping organizations turn growth ideas into reality, backed by top-tier investors like Sequoia and CapitalG.

What you will do

• Hire, develop, and lead a team of Strategic Growth Strategists focused on enterprise accounts.
• Drive expansion pipeline and revenue growth through multithreading and new use case discovery.
• Build multi-year account strategies and navigate complex organizational structures.
• Partner with Sales, Product, and Engineering to represent the voice of the customer and influence GTM strategy.
• Own forecasting, KPI tracking, and executive reporting for the strategic portfolio.
• Develop and evolve playbooks for engaging and retaining the largest enterprise clients.

Requirements

• 8+ years in customer-facing roles (CSM, Account Manager) at a B2B SaaS company.
• 4+ years leading and scaling teams in Customer Success or Account Management.
• Proven track record of driving revenue growth and retention within enterprise segments.
• Experience influencing and navigating at the executive/C-level.
• Strong systems-thinking mindset with the ability to build scalable processes.
• Technical aptitude and curiosity to connect product capabilities to business outcomes.

Nice to have

• Familiarity with the GTM (Go-To-Market) space.

Culture & Benefits

• Access to world-class coaches specializing in creativity and management.
• Unique culture that celebrates diverse personal interests outside of work.
• Equity participation in a high-valuation, fast-growing company.
• Collaborative environment with exposure to industry-leading enterprise clients.