Global Travel Operations, Senior Manager (Biotech)

Location: Boston, MA, United States. Hybrid-eligible with remote work up to two days per week, or on-site five days per week. The role requires global travel at least 20% of the time.

Salary: $117,600–$176,400 annual base salary, plus potential annual bonus and equity awards.

Company

Vertex is a global biotechnology company focused on scientific innovation and developing better outcomes for patients.

What you will do

• Manage the day-to-day relationship with the global Travel Management Company and oversee outsourced travel support operations.
• Monitor vendor performance, service-level agreements, policy compliance, risks, and operational improvements.
• Drive supplier partnerships, negotiations, customer service improvements, cost savings, and environmental impact reduction.
• Refine Concur Travel configuration and develop scalable, centralized travel processes and tools.
• Maintain reporting mechanisms and Power BI dashboards, analyzing travel data and preparing decision-support visualizations.
• Manage audit requests, develop training materials, and support enterprise-wide continuous improvement initiatives.

Requirements

• Bachelor’s degree in a relevant discipline.
• At least 7 years of experience in corporate travel or an equivalent combination of education and experience.
• Experience managing a global Travel Management Company, online travel booking systems, and preferably Concur Travel.
• Project management, supplier management, data analysis, and integration of multiple data sources experience.
• Experience working in a global corporate environment, preferably in biotechnology or another regulated industry.
• Strong presentation, communication, change leadership, policy, compliance, and Microsoft Office skills.

Culture & Benefits

• Hybrid or on-site work design with flexibility governed by the company’s Flex program.
• Medical, dental, and vision benefits with paid time off and seasonal company shutdowns.
• Educational assistance, student loan repayment support, commuting subsidy, charitable donation matching, and 401(k).
• Continuous learning focused on AI, technology, automation, and industry trends.
• Inclusive workplace with equal employment opportunity and reasonable accommodation support.