Merchants Sales Account Manager (Employee Benefits)

TL;DR

Merchants Sales Account Manager (Employee Benefits): Managing and growing a portfolio of large merchant partners and selectively acquiring new strategic partners within targeted segments with an accent on relationship development and commercial growth. Focus on increasing merchant engagement through co-marketing campaigns, optimizing performance KPIs, and leveraging Salesforce CRM for pipeline management.

Location: Hybrid in Bucharest, Romania

Company

A global provider of personalized and sustainable employee benefits and engagement solutions.

What you will do

• Maintain and grow relationships with large merchant partners through regular on-site visits.
• Monitor merchant performance (usage, frequency, revenue) and develop tailored engagement plans.
• Drive revenue through upselling, cross-selling, and promoting co-marketing campaigns.
• Identify and acquire new high-potential merchants within assigned sectors.
• Manage the full sales cycle from prospecting to onboarding in collaboration with Legal and Product teams.
• Track activities and KPIs using Salesforce CRM to ensure sales discipline.

Requirements

• Bachelor's degree in Business, Marketing, Sales, or a related field.
• 3+ years of experience in B2B sales, account management, or field commercial roles.
• Proven track record of managing large accounts or acquiring strategic partners.
• Proficiency in Salesforce CRM and Microsoft 365.
• Fluency in the local language (Romanian) is required.
• Experience with benefit platforms or digital ecosystems is an advantage.

Nice to have

• Fluency in English.
• Knowledge of French, Spanish, or Portuguese.

Culture & Benefits

• Inclusive and diverse environment with 5,000 experts across 29 countries.
• Opportunity to experiment with new digital experiences and innovative ideas.
• Support for career growth and professional development.
• Focus on work-life balance and creating meaningful change for people.
• Hybrid work model based on local policies.