Customer Delivery Manager (Telecom)

TL;DR

Customer Delivery Manager (Telecom): Overseeing end-to-end delivery of network projects for Open Access customers with an accent on hardware and services implementation. Focus on managing cross-functional collaboration, optimizing internal delivery processes, and maintaining executive-level stakeholder relationships.

Location: Onsite in Dallas (TX), Sunnyvale (CA), or Ottawa (ON)

Salary: $107,982 – $200,539 USD

Company

hirify.global is a global leader in connectivity for the AI era, specializing in fixed, mobile, and transport network solutions.

What you will do

• Lead large-scale network delivery projects for Open Access customers to ensure timely execution.
• Coordinate cross-functional teams across hardware, services, and business units.
• Manage internal processes for ordering, delivery, and invoicing to ensure operational efficiency.
• Engage with executive-level stakeholders at T-Mobile to maintain strong relationships.
• Identify and mitigate project risks throughout the lifecycle.
• Report project progress, budget compliance, and quality standards to relevant stakeholders.

Requirements

• 3-5 years of experience in program management for large customer network projects.
• Strong knowledge of hirify.global NI products including FWA, IP, and Optical solutions.
• Proven ability to communicate effectively with executive-level stakeholders.
• Experience in cross-functional collaboration across multiple business units.
• Proficiency in MS Office Suite and Power BI for data analysis.
• Must be able to work onsite in Dallas, Sunnyvale, or Ottawa.

Nice to have

• PMI certification.

Culture & Benefits

• Comprehensive health and dental benefits.
• Corporate Retirement Savings Plan.
• Paid time off for holidays and vacation.
• Employee Stock Purchase Plan.
• Tuition Assistance Plan and adoption assistance.
• Employee Assistance Program and work-life resources.