Account Manager (iGaming)

TL;DR

Account Manager (iGaming): Managing a portfolio of 100+ B2B clients to maintain and improve relationships with an accent on revenue growth and long-term partnership stability. Focus on coordinating with cross-functional teams and independently managing client promotions to achieve win-win results.

Location: On-site in Prague, Czechia

Company

A leading slot games provider in the online gambling industry recognized for innovative mechanics and immersive design with a global presence in Prague, Malta, and Latin America.

What you will do

• Independently manage a portfolio of 100+ B2B clients.
• Build and improve relationships with new and existing clients transitioned from the Sales department.
• Coordinate between clients and internal departments including marketing, compliance, and sales.
• Conduct daily B2B communication via chat and video calls.
• Drive revenue growth to secure healthy, long-term client partnerships.
• Manage and execute client-specific promotions.

Requirements

• 2+ years of experience in customer care or customer relationship management.
• Russian and fluent English (written and spoken) are required.
• Proven ability to manage multiple accounts, prioritize tasks, and maintain high organization.
• Strong interpersonal and communication skills to build trust and rapport with clients.
• Analytical and problem-solving skills to interpret data and provide actionable insights.
• Proactive approach to identifying growth and engagement opportunities.

Nice to have

• Experience in the iGaming industry.
• Knowledge of additional European languages.

Culture & Benefits

• Dynamic and innovative work environment within a leading iGaming firm.
• Performance-based bonus system.
• Flexible working hours.
• Opportunities for career growth and strategic impact on company revenue.
• International event participation and business trips.
• Corporate events and team-building activities.