Associate Systems Analyst (Medtech)

TL;DR

Associate Systems Analyst (Medtech): Supporting the design, implementation, and training of Epic clinical software systems with an accent on outpatient workflows and end-user education. Focus on troubleshooting system issues, coordinating project tasks, and ensuring clinical staff proficiency through effective curriculum development and support.

Location: Must be based in or able to commute to Morgantown, West Virginia (Hybrid role with required travel to WVUHS facilities).

Company

hirify.global is a growing health system dedicated to providing advanced clinical care and innovative technology solutions across West Virginia.

What you will do

• Develop and deliver training curricula for Epic Ambulatory clinical applications.
• Provide end-user support, including classroom and one-on-one remediation training.
• Assist in diagnosing and resolving IT system issues to maintain operational efficiency.
• Participate in functional and integrated testing for system updates and new implementations.
• Collaborate with clinical and operational teams to gather requirements and align technical solutions.
• Maintain project documentation, including plans, status updates, and risk mitigation strategies.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field OR two years of relevant experience.
• Ability to travel to various WVUHS facilities as needed for implementations and training.
• Foundational experience in analyzing business needs and documenting functional specifications.
• Strong written and verbal communication skills for technical and end-user support.
• Understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM).
• Ability to prioritize and manage multiple tasks in a fast-paced clinical environment.

Nice to have

• Experience with Epic or similar clinical/web application systems.
• Knowledge of reporting tools and data analysis for decision-making.
• Experience in inpatient or outpatient clinical settings.
• Proficiency in systems administration and workflow optimization.

Culture & Benefits

• Opportunity to work within a large, growing healthcare system.
• Collaborative team environment focused on continuous learning and professional development.
• Access to professional networks and industry-standard training resources.
• Commitment to diversity and equal opportunity employment.