Account Management Specialist

TL;DR

Account Management Specialist (Sales): Managing and growing a portfolio of restaurant partners in West Germany with an accent on data-driven performance optimization and strategic relationship building. Focus on driving partner revenue, operational excellence, and cross-functional collaboration to ensure long-term retention.

Location: Must be based in Cologne, Germany, with regular travel across West Germany required.

Company

hirify.global is a fast-growing technology company that brings joy and simplicity to neighborhoods by delivering almost everything, now part of the DoorDash family.

What you will do

• Manage a portfolio of restaurant partners, ensuring a seamless experience post-onboarding.
• Develop account plans and conduct business reviews with priority partners.
• Analyze portfolio performance and operational quality to identify improvement opportunities.
• Provide insight-led support to boost partner revenue and retention.
• Coordinate partner campaigns with Marketing and act as a key link between partners and internal teams.
• Share local market and competitor insights to drive commercial success.

Requirements

• 2-3 years of experience in a client-facing commercial role (Account Management, Sales, Customer Success, or Marketing).
• Fluent German and excellent English (written and spoken).
• Strong analytical skills with experience in Looker, Power BI, and advanced Excel/Google Sheets.
• Consultative, strategic approach to account growth and relationship building.
• Willingness to travel regularly across West Germany.
• Proficiency in using AI tools for meeting preparation and data analysis with sound judgement on data privacy.

Culture & Benefits

• Modern office in Cologne with flexible working hours.
• 30 days of paid vacation.
• Subsidies for Urban Sports Club and Deutschlandticket.
• Discount on hirify.global orders.
• Modern work equipment and a dynamic, international team environment.