Assistant File Handler (Legal Claims)

Location: Hybrid role with Liverpool as the primary location

Company

hirify.global provides legal and claims solutions to insurers, businesses, and other suppliers to the insurance sector.

What you will do

• Support file handlers in progressing a varied caseload of defendant abuse and social care claims.
• Review documents and analyse liability, quantum, and causation.
• Draft correspondence and documents for clients, courts, witnesses, and claimant solicitors.
• Liaise with clients, counsel, and experts.
• Comply with court directions, client SLAs, and case timetables.
• Prepare document bundles for hearings, update management information, and achieve chargeable targets.

Requirements

• Excellent communication and organisational skills.
• Ability to prioritise tasks and work under pressure.
• Ability to follow guidelines and procedures.
• Ability to work both independently and as part of a team.
• Previous experience with abuse, social care, or personal injury claims is desirable but not essential.
• Availability to work Monday to Friday, 9am–5pm, with 35 hours per week.

Culture & Benefits

• Permanent, full-time employment with hybrid working.
• 25 days of annual leave, increasing with service, with the option to buy or sell up to 3 days.
• Healthcare cash plan, online GP access, mental health support, and wellbeing services.
• Pension contributions of 5% employee and 3% employer.
• Employee resource groups, volunteering opportunities, and access to retail, travel, gym, cycle, and technology schemes.
• Davies Incentive Plan and death-in-service cover after one year of service.

Hiring process

• Application, CV review, initial phone call, and interview.
• Second-stage interview followed by an offer and hiring decision.