CX/UX Designer (Tax & Accounting)

TL;DR

CX/UX Designer (Tax & Accounting): Designing user experiences for tax and accounting workflows with an accent on AI, machine learning, and automation. Focus on building detailed wireframes, interactive prototypes, and conducting usability testing to align user needs with business goals.

Location: Hybrid (USA). Must be based within 50 miles of offices in TX, KS, NJ, FL, GA, NY, or IL

Salary: $68,900 - $118,050 USD

Company

A global leader in professional information, software solutions, and services for healthcare, tax, accounting, financial, and legal sectors.

What you will do

• Create user-facing experiences that incorporate AI, machine learning, and automation into tax and accounting workflows.
• Design detailed wireframes, storyboards, and user flows with moderate supervision.
• Conduct user research sessions and synthesize feedback into actionable insights.
• Develop interactive prototypes and assist in leading usability testing to improve designs.
• Contribute to the development and maintenance of corporate design systems and style guides.
• Collaborate with product managers and developers to align user needs with business goals.

Requirements

• Must be legally authorized to work in the United States without employer sponsorship, now or in the future.
• Intermediate skills in wireframing and creating complex user flows.
• Competence in planning and conducting user research.
• Ability to create interactive prototypes and conduct usability tests.
• Knowledge of maintaining and using design systems and style guides.
• Strong presentation skills to justify design decisions to stakeholders.

Culture & Benefits

• Comprehensive Medical, Dental, and Vision plans.
• Retirement and savings options including 401(k), FSA, and HSA.
• Paid parental leave, vacation, and sick time.
• Tuition Assistance Plan and commuter benefits.
• Collaborative environment with a focus on connecting with colleagues in hybrid office settings.

Hiring process

• Interviews conducted without the assistance of AI tools or external prompts.
• Requirement to remove virtual backgrounds during calls.
• In-person interviews may be required as part of the process.