Payroll & Benefits Specialist (HR)

TL;DR

Payroll & Benefits Specialist (HR): Managing global payroll and benefits administration for 600+ employees across North America, EMEA, LATAM, and Australia with an accent on compliance, accuracy, and employee experience. Focus on coordinating complex multi-region payroll cycles, performing reconciliations, and optimizing payroll systems.

Location: Remote (Must be based in Costa Rica)

Salary: ₡ 14,360,800 - ₡ 18,846,200 CRC

Company

A market leader in Sales Performance Management (SPM) providing SaaS solutions to help revenue leaders maximize seller performance.

What you will do

• Manage global payroll processing across multiple countries, ensuring compliance and timeliness.
• Perform payroll reconciliations, investigate discrepancies, and resolve issues.
• Coordinate employee onboarding, offboarding, and employment changes in payroll and benefits systems.
• Maintain compensation records, benefit elections, and employee data.
• Handle employee inquiries regarding pay and benefits administration processes.
• Support year-end payroll activities and monitor regulatory/tax updates.

Requirements

• Experience processing Canadian and U.S. payroll in a multi-entity or complex business environment.
• Payroll certification or equivalent professional administration experience.
• Proficiency with payroll systems such as UKG, Workday, or CloudPay.
• Advanced Excel skills, specifically Pivot Tables and VLOOKUPs.
• English: B2+ proficiency (effective written and verbal communication).
• Location: Must be based in Costa Rica.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage.
• Paid Time Off (PTO), public holidays, and dedicated volunteer days.
• "Ignite Days" for continuous learning and professional growth.
• Tuition assistance for continuing education and professional development.
• Flexible remote and hybrid work options across most regions.