VP Payroll & Benefits (Services & Operations) (HR Tech)

TL;DR

VP Payroll & Benefits (HR Tech): Leading and scaling payroll services and operations across the US and UK markets with an accent on strategic growth, P&L management, and customer retention. Focus on building repeatable payroll motions, improving implementation quality, and leveraging AI/automation for operational excellence.

Location: Remote (US) or Hybrid in the NY metro area

Salary: $230,000 - $290,000 per year + variable compensation

Company

A high-growth HR tech SaaS leader providing an intuitive, data-driven HR platform for mid-size and multinational companies globally.

What you will do

• Define and lead the strategy for Payroll Services & Operations across the US and UK.
• Build a repeatable US payroll services motion to drive market penetration from SMB to mid-market.
• Scale the UK payroll services model to support continued growth and increasing customer complexity.
• Lead payroll implementation and services delivery with a focus on quality, speed, and customer experience.
• Own payroll services revenue and P&L, ensuring strong business performance.
• Leverage AI, automation, and innovative problem solving to improve how payroll services are delivered and scaled.

Requirements

• Strong US payroll experience is required.
• At least 5 years of leadership experience managing payroll services or operations in a B2B SaaS environment.
• Proven experience scaling payroll services and/or operations in a high-growth business.
• Strong commercial acumen with experience owning or influencing revenue and P&L.
• Strong cross-functional leadership skills to work effectively across Product, Engineering, and Customer Success.
• Innovative mindset with experience using AI or automation to improve scale and execution.

Culture & Benefits

• Competitive compensation with pre-IPO equity and 401(k) with 3% company match.
• Comprehensive medical, dental, and vision coverage from day one.
• $1,920 annual wellness stipend and annual Headspace membership.
• Flexible working options including Hybrid (NY) or Remote (US), and temporary "work from anywhere" for up to 2 months per year.
• Generous paid time off, company holidays, and quarterly Bob Balance Days.
• Home office allowance and two paid Social Impact days each year.