Product BI & Ops Analyst (AI)

TL;DR

Product BI & Ops Analyst (AI): Building and maintaining reporting and analytics workflows for a complex B2B SaaS platform with an accent on product usage, adoption, and feature performance. Focus on designing AI agent workflows to automate product operations and enabling product teams through self-serve data tools.

Company

hirify.global is a talent lifecycle management platform that uses AI and skills data to help organizations navigate the future of work and create equal access to meaningful careers.

What you will do

• Build and maintain reporting dashboards in Hex for product managers, engineering leads, and executives.
• Partner with PMs to analyze product usage, adoption, retention, and conversion flows.
• Manage and configure the product analytics tool stack, including Pendo and Hex.
• Enable PMs to self-serve by creating documentation, templates, and intuitive dashboards.
• Design and iterate AI agent workflows to automate prospecting, lead qualification, and outreach.
• Leverage LLM-powered tools to build scalable processes for roadmap planning, market feedback, and team enablement.

Requirements

• Strong proficiency in SQL for daily data analysis against complex, real-world datasets.
• Proven track record in product analytics, preferably within a B2B SaaS environment.
• Hands-on experience with product analytics tools like Pendo, Amplitude, Mixpanel, or Heap.
• Experience with SQL-based exploration tools such as Hex or Mode.
• Demonstrated ability to build AI/LLM-powered automation workflows.
• Strong communication skills with the ability to present data-driven insights to stakeholders.

Nice to have

• Experience analyzing AI/ML-powered product features.
• Exposure to HR tech, talent acquisition, or workforce data domains.

Culture & Benefits

• Commitment to building a representative and inclusive workforce.
• Focus on a culture built on trust, empathy, and honesty.
• Opportunity to work with cutting-edge AI, LLMs, and knowledge graph technology.
• Support for reasonable adjustments and adaptations in the recruitment process.