Sales Operations Analyst, Commissions

Location: São Paulo, hybrid

Company

hirify.global provides a customer engagement platform that helps brands deliver personalized experiences through messaging, journey orchestration, and AI-powered decisioning.

What you will do

• Administer monthly sales incentive compensation calculations and payments for commissionable employees.
• Perform monthly audits and data reviews to maintain commission accuracy and compliance.
• Resolve compensation inquiries, disputes, corrections, and adjustments.
• Distribute compensation letters to new hires and explain incentive plans and commission statements.
• Support external audits by providing documentation and maintaining complete transaction records and audit trails.
• Execute sales compensation plans and ensure plan logic is accurately implemented in compensation tools with Sales, Finance, and RevOps stakeholders.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or a related quantitative or technical field.
• 2–3+ years of experience in sales compensation, finance, accounting, data analytics, or engineering.
• Experience supporting commissions for a global sales organization with hundreds of commissionable employees.
• Business-level English proficiency is required.
• Hands-on experience with an Incentive Compensation Management platform is required; CaptivateIQ is preferred, while Xactly or Varicent experience is accepted.
• Advanced Microsoft Excel skills, including formulas, pivot tables, and lookups, plus strong analytical, mathematical, communication, problem-solving, and confidentiality skills.

Nice to have

• Experience with Salesforce and reporting tools such as Tableau, Looker, or Power BI.
• Experience with SQL or other data querying tools.
• Familiarity with SOX compliance and process documentation.

Culture & Benefits

• Hybrid ways of working with a curated in-office experience focused on community and collaboration.
• Competitive compensation that may include equity.
• Retirement and employee stock purchase plans, flexible paid time off, and comprehensive medical, dental, vision, life, and disability benefits.
• Fertility benefits, equal paid parental leave, professional development, career pathing, learning platforms, and a yearly learning stipend.
• Employee Resource Groups, community volunteering opportunities, donation matching, and an inclusive workplace culture.

Hiring process

• Applications may be reviewed using AI-assisted screening and administrative tools, with recruiting teams remaining responsible for hiring decisions.
• Candidates may request information about AI use, opt out of AI-assisted review, or request a manual review where applicable.