Implementation Consultant (Medtech)

TL;DR

Implementation Consultant (Medtech): Leading the deployment and training for ZOLL Billing RCM software with an accent on client success, process configuration, and effective adult education. Focus on managing complex implementation projects, ensuring high product adoption, and collaborating with cross-functional teams to optimize customer workflows.

Location: Must be based in the United States (Broomfield, CO office proximity preferred; travel required up to 50%).

Salary: $70,000–$90,000

Company

A global leader in medical devices and software solutions dedicated to improving patient outcomes in cardiopulmonary and respiratory care.

What you will do

• Train clients on software best practices and system configuration.
• Develop and maintain comprehensive training materials and documentation.
• Coordinate with project managers and support teams to resolve implementation issues.
• Track product adoption to ensure customer success and operational efficiency.
• Act as a subject matter expert for internal team members.
• Train new hires on implementation processes and methodologies.

Requirements

• Must be based in the United States.
• Bachelors degree or equivalent professional experience.
• 3+ years of experience in teaching, training, or customer support.
• Strong analytical skills and ability to handle difficult customer situations professionally.
• Excellent communication and documentation skills.
• Ability to travel up to 50% for onsite client training.

Culture & Benefits

• Commitment to innovation and saving lives through data-driven technology.
• Comprehensive benefits package including health and wellness plans.
• Entrepreneurial spirit within a fast-growing global organization.
• Opportunities for professional growth and leadership development.