Lead Business Analyst (Telecom)

TL;DR

Lead Business Analyst (Telecom): Partnering with leadership to synthesize business needs, industry trends, and complex data into actionable strategic recommendations with an accent on process optimization, performance reporting, and cross-functional collaboration. Focus on driving enterprise-level improvements, defining analytical standards, and leveraging automation and AI to enhance business outcomes.

Location: Must be based in the United States (Anchorage, AK preferred; virtual workers must comply with remote work policies).

Company

hirify.global is a leading Alaska-based communication and technology services provider, delivering innovative connectivity solutions to remote communities and consumer markets for over 40 years.

What you will do

• Partner with leadership to gather, validate, and analyze data to support strategic decision-making and financial goals.
• Evaluate enterprise processes, workflows, and systems to identify gaps, inefficiencies, and improvement opportunities.
• Synthesize complex qualitative and quantitative data into executive-ready insights and decision materials.
• Drive cross-functional collaboration by facilitating high-impact stakeholder meetings and governance forums.
• Define analysis standards, methodologies, and best practices across projects.
• Own the design, development, and governance of enterprise reports and dashboards to track performance and trends.

Requirements

• Bachelor’s degree in Business, Finance, Analytics, Marketing, or a relevant field.
• Minimum of 10 years of progressive experience in business analytics, business intelligence, or strategic planning.
• At least 4 years of experience utilizing reporting and dashboarding tools (e.g., SQL, BI, Excel).
• At least 4 years of end-to-end ownership of analyses and recommendations for senior leadership.
• Expert-level ability to synthesize multiple data sources into cohesive, strategic insights.
• Must be authorized to work in the United States.

Nice to have

• Telecommunications industry experience.
• Relevant telecom industry or job-specific certifications.

Culture & Benefits

• Commitment to service excellence and community impact in Alaska.
• Environment fostering unique perspectives and equal opportunities.
• Support for professional growth and mentorship of junior staff.
• Standard office/home office setting with 24/7 operational support requirements.