HR Shared Services Administration Specialist (HR Operations)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
HR Shared Services Administration Specialist (HR Operations): Providing operational support for HR Shared Services with an accent on high-volume case management, leave of absence, and time coding in UKG. Focus on executing transactional processes, ensuring regulatory compliance, and maintaining high customer satisfaction levels.
Location: Working at Home - Pennsylvania (USA)
Company
is a leading healthcare organization providing comprehensive health insurance and medical services.
What you will do
- Perform day-to-day transactional and administrative processes to support the HR Shared Services team.
- Manage customer-focused communication with current and former employees regarding service requests and case resolutions.
- Conduct scheduled audits to ensure regulatory compliance and adherence to policy provisions.
- Identify opportunities for process improvement and maintain detailed procedure documentation.
- Participate in the design, testing, and production support of new HR systems and enhancements.
- Meet KPI customer satisfaction levels for both internal and external stakeholders.
Requirements
- Must be based in Pennsylvania
- Bachelor's degree in Human Resources or a related field (or 3 years of progressive experience in lieu of a degree).
- 3 years of progressive experience in Compensation, Health & Welfare, Retirement Benefits, Leave Administration, or Talent Acquisition Operations.
- Experience with high-volume case management and coding time in UKG.
- Proficiency with Workday and Microsoft Office Suite.
- Strong knowledge of federal, state, and local laws governing HR functional areas.
Nice to have
- PHR/SPHR certification.
- Certified Employee Benefits Specialist (CEBS).
- Workday Certification.
Culture & Benefits
- Flexible work arrangement (Working at Home).
- Strong emphasis on ethical and legal standards and a professional code of business conduct.
- Commitment to diversity, equity, and inclusion for all qualified individuals.
- Collaborative environment focused on quality, teamwork, and employee engagement.
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