Account Manager, Enterprise (SaaS)

TL;DR

Account Manager, Enterprise (SaaS): Managing and growing relationships with existing enterprise customers to drive expansion and retention with an accent on digital experience software. Focus on identifying upselling and cross-selling opportunities, developing strategic account plans, and aligning a composable platform with customer business objectives.

Location: United States

Salary: $195,000–$300,000 OTE

Company

hirify.global is a leading provider of agentic digital experience software that enables iconic brands to deliver personalized, predictive, and dynamic customer experiences.

What you will do

• Act as the primary contact for designated enterprise accounts, fostering strong relationships across all levels.
• Align hirify.global solutions with unique customer objectives, challenges, and requirements.
• Proactively identify and drive revenue growth through upselling, cross-selling, and contract renewals.
• Develop and execute strategic account plans to maximize customer satisfaction, retention, and lifetime value.
• Collaborate cross-functionally and with the partner network to ensure exceptional client support.
• Monitor customer health and stay updated on industry trends to inform product enhancements.

Requirements

• Minimum 5 years of experience in full-cycle software sales or a SaaS environment.
• Proven track record of account management within an enterprise environment.
• Strong business acumen and understanding of digital marketing concepts and CMS.
• Excellent communication skills to build rapport and credibility with executive stakeholders.
• Must be authorized to work in the US (E-verify will be utilized to establish identity and eligibility).

Nice to have

• Experience selling Content Management, Customer Experience, Commerce, or Digital Asset Management (DAM) technologies.
• Familiarity with sales methodologies such as MEDDIC or Command of the Message.
• Experience presenting onsite to executive-level stakeholders.

Culture & Benefits

• Competitive total compensation with excellent commission plans and a 1st Quarter guarantee.
• Annual President’s Club rewards for top-performing sales superstars.
• Professional development via LinkedIn Learning subscription, workshops, and company events.
• Comprehensive benefits package including health insurance with gym access and dental insurance.
• Supportive environment offering a structured career path and parental leave.

Hiring process

• Final candidates will undergo a personal profiling assessment to supplement the recruitment process.