Senior Account Manager, Commercial (SaaS)

TL;DR

Senior Account Manager, Commercial (SaaS): Managing full customer relationships from onboarding to renewal and expansion for revenue teams with an accent on driving platform adoption and measurable value. Focus on protecting and growing account territories, strategic consulting on AI-driven sales workflows, and maximizing net revenue retention.

Location: Remote (United States)

Salary: $200,000 – $220,000

Company

hirify.global is a platform for revenue teams that infuses agentic AI and conversation intelligence to automate workflows and improve forecasting accuracy.

What you will do

• Own the full customer relationship from onboarding through renewal and expansion to drive long-term partnerships.
• Develop and execute territory strategy plans to increase platform utilization and customer sentiment.
• Manage renewal, expansion, and cross-sell cycles to protect and grow net revenue retention.
• Partner with executive stakeholders (CROs, CFOs, CISOs) to optimize GTM business processes.
• Leverage AI-powered insights to surface at-risk accounts and identify expansion signals.
• Collaborate with internal product and technical teams to remove organizational and technical roadblocks.

Requirements

• Bachelor's degree in a relevant field or equivalent professional experience.
• 8+ years of experience in sales lifecycle, account management, or customer success within SaaS.
• Must be based in the United States.
• Proven track record of managing complex multi-month renewal and expansion cycles.
• Deep understanding of GTM strategies, sales operations, and financial ROI modeling for executive audiences.
• Strong ability to navigate complex organizational networks and influence without direct authority.

Culture & Benefits

• Competitive base salary complemented by incentive compensation, bonuses, and RSUs.
• Fully remote work arrangement.
• Inclusive hiring approach focused on diversity and "the whole human."
• Opportunity to work with cutting-edge agentic AI and revenue intelligence technology.