Key Account Manager (SaaS)

TL;DR

Key Account Manager (Procurement SaaS): Managing commercial relationships for a portfolio of global enterprise customers with an accent on strategic expansion and consultative advisory. Focus on building trust with CPOs and Heads of Procurement to drive value adoption and revenue growth.

Location: Hybrid, based in Chicago, IL

Salary: $160,000 – $200,000 OTE

Company

Leading procurement analytics SaaS company from Finland helping global brands optimize spend, reduce emissions, and drive supply chain resilience.

What you will do

• Own commercial relationships for 15-25 global enterprise accounts, including renewals, pricing, and contract negotiations.
• Build trusted advisory relationships with CPOs, Heads of Procurement, and CoE leaders.
• Identify expansion opportunities by analyzing customer procurement agendas and data landscapes.
• Lead upsell and cross-sell initiatives across procurement, IT, ESG, and finance stakeholders.
• Partner with delivery and product experts to ensure customers realize value and adopt the platform broadly.

Requirements

• 5+ years of experience in account management, customer success, or B2B SaaS sales.
• Strong background in procurement SaaS or procurement consulting (strongly preferred).
• Experience managing six-figure enterprise accounts with multiple stakeholders.
• Proven ability to influence senior stakeholders up to CxO level.
• Must be based in Chicago, IL for a hybrid work arrangement.
• Strong communication skills in English.

Nice to have

• Proficiency in Spanish.

Culture & Benefits

• Flexible work environment based on Nordic culture of honesty, transparency, and self-responsibility.
• Unlimited PTO (minimum 25 days off per year).
• Comprehensive medical, dental, and vision insurance plans, including FSAs and HSAs.
• 401k with a 4% match.
• Employer Stock Option Program.
• Home internet, mobile phone plan, and home office stipend.