Senior Banking Operations Administrator (Fintech)

TL;DR

Senior Banking Operations Administrator (Fintech): Managing the full lifecycle of physical mail and resolving third-party requests from authorities and bailiffs with an accent on document management and compliance. Focus on ensuring audit-ready claim files and coordinating with external vendors for operational continuity.

Location: Berlin, Germany (Hybrid: 3-4 days per week in office)

Company

hirify.global is a fintech company providing innovative banking operations and financial services for businesses.

What you will do

• Manage the full lifecycle of incoming physical mail, including sorting, scanning, and secure storage.
• Handle third-party requests from police, authorities, bailiffs, and insolvency administrators relating to seizures and insolvencies.
• Maintain accurate, audit-ready claim files with complete supporting documentation.
• Liaise with external scanning and mail vendors, including occasional travel to resolve urgent issues.
• Communicate with internal and external stakeholders to drive fast and accurate case resolution.
• Ensure all sensitive documents are handled in accordance with internal policies and data protection requirements.

Requirements

• Fluent German (C1, C2, or native level) is required.
• At least 3 years of experience in an administrative, office management, or document handling role.
• Must be based in Berlin or able to commute to the office regularly (3-4 times a week).
• Comfortable working with confidential and legally sensitive materials.
• Strong organizational skills and the ability to prioritize under pressure.

Nice to have

• Experience handling claims such as seizures, insolvencies, or similar legal matters.
• Prior exposure to third-party authority requests (police, bailiffs, courts).
• Background in banking or fintech.
• Bachelor's degree.

Culture & Benefits

• Opportunity to make a genuine impact on the product.
• Stock options for employees.
• Employment based in the EU.
• Supportive work environment and care for team members.
• Unique perks such as the Work & Swim program.