Sales Director, Strategic Accounts (CPaaS)

TL;DR

Sales Director, Strategic Accounts (CPaaS): Leading Strategic Account Executive teams selling into DACH & Benelux with an accent on existing customer expansion and high-performing team leadership. Focus on driving revenue growth across the Twilio product portfolio and managing complex sales negotiations.

Location: Remote: Must be based in the UK, Spain, or Ireland

Company

Twilio is a leader in cloud communications, providing APIs that empower businesses to create personalized customer experiences.

What you will do

• Build and manage a high-performing team of Strategic Account Executives.
• Develop and implement strategies for client expansion across the Twilio product portfolio.
• Coach the team on engagement strategies across various customer segments and maturity levels.
• Collaborate with Professional Services and Partner teams to ensure customer success.
• Manage monthly forecasting and present revenue guidance to executive leadership.

Requirements

• 7+ years of managerial experience in a high-performing CPaaS, Communications, or API-based company.
• Proven experience building teams and managing complex sales negotiations in SaaS/CPaaS.
• Track record of exceeding revenue targets and business objectives.
• Experience managing remote teams across multiple countries.
• BA/BS degree or equivalent.
• Ability to travel approximately 25% of the time.

Nice to have

• MBA degree

Culture & Benefits

• Remote-first work culture with a focus on global inclusion.
• Competitive pay and retirement savings program.
• Generous time off, including parental and wellness leave.
• Comprehensive healthcare benefits.
• Support for volunteering and donation efforts through the Twilio.org impact fund.