Associate Director, Customer Technology Advisor - AI Expert

Location: Petaling Jaya, Selangor, Malaysia

Company

hirify.global operates and modernizes mission-critical technology systems for leading businesses, using AI-powered insights to support innovation and business performance.

What you will do

• Advise CIOs, CTOs, CDOs, and senior business stakeholders on AI, data, modernization, and digital transformation strategies.
• Lead executive workshops and discovery sessions to create actionable transformation roadmaps.
• Shape enterprise AI, Data & Analytics, Generative AI, and cloud solutions focused on measurable business outcomes.
• Guide clients on data architecture, AI adoption, governance, responsible AI, and emerging technology trends.
• Identify and develop strategic AI and digital transformation opportunities with sales, consulting, and delivery teams.
• Provide technical leadership and mentor architects, consultants, and technology specialists throughout customer engagements.

Requirements

• Extensive experience in AI, Data & Analytics, Cloud, Digital Transformation, or Technology Consulting.
• Demonstrated success engaging executive stakeholders and influencing strategic technology decisions.
• Experience designing and positioning enterprise technology solutions in complex customer environments.
• Strong knowledge of Artificial Intelligence and Machine Learning, Generative AI, data platforms, data modernization, cloud transformation, or intelligent operations.
• Ability to explain complex technical concepts to technical and business audiences.
• Experience in business development, technology advisory, or consulting-led transformation initiatives.

Nice to have

• Experience in financial services, telecommunications, manufacturing, public sector, retail, or healthcare.
• Knowledge of Generative AI, Retrieval-Augmented Generation, and Agentic AI solutions.
• Experience with AWS, Microsoft Azure, or Google Cloud Platform.
• Professional certifications in cloud, AI, architecture, IT service management, or related disciplines.

Culture & Benefits

• Flexible, supportive, and hybrid-friendly culture focused on employee well-being.
• Financial, mental, physical, and social well-being programs.
• Access to certifications, coaching, hands-on learning, and career development tools.
• Opportunities to work with Microsoft, Google, and Amazon technologies and certifications.
• Inclusive culture centered on belonging, empathy, continuous learning, and shared success.