Senior AIOps Engineer (AI)

TL;DR

Senior AIOps Engineer (AI): Implementing the transformation of IT operations through the strategic application of AI, ML, Big Data analytics, and RPA with an accent on architecting automated solutions and predictive analytics. Focus on building scalable AI platforms, fine-tuning LLMs, and integrating RAG techniques to enhance operational efficiency and system resilience.

Location: Shah Alam

Company

A global leader in gaming hardware, software, and systems, dedicated to revolutionizing the gaming experience.

What you will do

• Architect and implement AI/ML algorithms to boost IT operational efficiency and resilience.
• Develop scalable AI platforms for predictive analytics and proactive system optimization.
• Deploy machine learning models for automated incident resolution and operational intelligence.
• Build advanced data analytics systems to extract actionable insights from big data.
• Create interactive dashboards for real-time monitoring of key operational metrics.
• Identify and implement RPA solutions to automate repetitive tasks and streamline workflows.

Requirements

• Bachelor's degree in Computer Science, IT, or a related field with 3+ years of relevant experience.
• Proficiency in at least two programming languages/frameworks such as Python or PHP.
• Expertise in data preparation, model training, and big data analytics using tools like Kafka and Jupyter Lab.
• Strong experience with advanced AI/ML techniques including LLM fine-tuning, reinforcement learning, and generative AI frameworks.
• Hands-on experience with vector databases, RAG techniques, and RPA technologies.
• Solid experience with relational and NoSQL databases, cloud platforms, and containerization.

Culture & Benefits

• Opportunity to make a global impact within a team spanning 5 continents.
• Accelerated personal and professional growth in a gamer-centric environment.
• Exposure to cutting-edge AI/ML and automation technologies.
• Collaborative cross-functional work environment.