Consignment Account Manager (Ecommerce)

TL;DR

Consignment Account Manager (Ecommerce): Managing high-value consignor relationships to drive inventory acquisition and supplier retention for a premium sneaker and streetwear marketplace with an accent on personalized account management and supply growth. Focus on executing outreach strategies, monitoring inventory performance, and collaborating cross-functionally to optimize the consignment experience.

Location: Hybrid in New York, NY, United States (3 days office / 2 days home)

Salary: $60,000–$75,000 per year

Company

Premier global marketplace for authentic sneakers, streetwear, and collectibles operating at the intersection of retail, technology, and culture.

What you will do

• Manage a portfolio of 40+ high-value consignor accounts as the primary day-to-day point of contact.
• Build long-term supplier relationships through proactive communication and luxury-level service.
• Execute outreach strategies to increase supplier engagement and grow inventory supply.
• Coordinate inventory-related activities and provide product insights to consignors.
• Collaborate with Marketing, Commercial, Customer Service, and Operations teams to fulfill consignor needs.
• Support inventory planning via data collection and reporting on supplier trends and challenges.

Requirements

• 2–4+ years of experience in account management, client success, sales, business development, or supplier relationship management.
• Demonstrated ability to build and maintain strong client relationships with exceptional customer service.
• Strong organizational skills to manage multiple priorities and a portfolio of high-value accounts.
• Excellent professional written and verbal communication skills.
• Ability to work toward inventory growth targets and performance KPIs.
• Must be based in or able to work in New York City to support the hybrid work model.

Nice to have

• Passion for sneakers, streetwear, luxury fashion, or the resale marketplace.

Culture & Benefits

• Medical, dental, and vision insurance with a flexible spending account.
• 401K plan with company match.
• Paid time off (PTO) and dedicated volunteer days.
• Wellness and cell phone reimbursements.
• Hybrid working environment (3 days a week in office, 2 days from home).