Product Manager (Epic Services)

TL;DR

Product Manager (Epic Services): Shaping Epic strategy and adoption to support high-performing revenue cycle management for health systems with an accent on scalable solutions and operational efficiency. Focus on translating complex business needs into functional Epic standards, leading requirements discovery, and optimizing Standard Operating Models (SOMs).

Location: Remote (USA); candidates must be willing and able to travel to and work onsite at client or corporate office locations

Salary: $92,400 - $138,600

Company

Leading provider of technology-enabled revenue cycle management solutions for hospitals and physician groups across the USA.

What you will do

• Define and execute the strategy for Epic upgrades, enhancements, and feature adoption.
• Collaborate with Operations to identify workflows, challenges, and business needs to translate them into Epic standards.
• Lead discovery processes to define scalable, prescriptive recommendations with clear rationale and tradeoffs.
• Own the development and maintenance of Epic playbooks and Standard Operating Models (SOMs).
• Translate operational requirements into scalable integration approaches for Epic and third-party systems.
• Partner with executive stakeholders to inform feature design and functionality.

Requirements

• Bachelor’s degree.
• 5+ years of Epic experience in healthcare operations or IT.
• Epic certification(s) in Patient Access, Hospital Billing, Professional Billing, or HIM.
• Deep functional expertise in Epic.
• Strong executive-level communication skills.

Nice to have

• Experience in product management, solution design, or operational strategy.
• Openness to innovation including AI to improve processes and patient experiences.

Culture & Benefits

• Comprehensive benefits package including healthcare, retirement, and well-being programs.
• Investment in professional development with professional certification support and tuition reimbursement.
• Quarterly and annual incentive programs for high performers.
• Award-winning culture recognized for innovation, leadership, and work-life flexibility.