обновлено 8 дней назад
Client Engagement Lead (IoT)
108 750 - 131 250CAD
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client Engagement Lead (IoT): Owning client engagements from relationship management through delivery health, profitability, and expansion with an accent on connected hardware, technical scope, and commercial outcomes. Focus on negotiating Statements of Work, managing budgets and delivery tradeoffs, and strengthening client relationships through complex technology engagements.
Location: Remote within Canada; residence in the posted region required. Travel within the US is required as needed for client engagements.
Base compensation: CAD 108,750–131,250 per year, plus up to 20% performance bonus in year one.
Company
is a distributed technology firm that develops efficient, scalable solutions for commercial, industrial, and consumer products from pilot to production.
What you will do
- Own 1–3 client engagements, maintaining stakeholder trust and aligning expectations with deliverable scope.
- Manage engagement profitability, margins, burn, budgets, and commercial risks.
- Write and negotiate Statements of Work, identify account expansion opportunities, and contribute to new business sales.
- Own deli health across scope, schedule, quality, and tradeoff decisions.
- Run deli cadence for smaller engagements and partner with project managers on larger engagements.
- Coach team members on client communication, expectation management, and escalation practices.
Requirements
- Bachelor's degree in Engineering or equivalent hands-on experience, with prior experience as a practicing engineer.
- 5+ years of experience in client services, technical program management, or deli-facing technology roles.
- Demonstrated ownership of client relationships, including executive communication and difficult conversations.
- Ability to independently write and negotiate Statements of Work and manage project budgets and financial indicators.
- Technical fluency sufficient to translate client needs into actionable scope and earn the respect of engineering teams.
- Experience with IoT, connected hardware, or complex technical product development is strongly preferred.
Nice to have
- Background in electronics hardware, firmware, or embedded systems product development.
- Experience working directly with contract manufacturers.
- Pre-sales or solutions engineering experience.
- 3+ years in a consultancy or client services environment.
Culture & Benefits
- Remote-first, collaborative work environment with annual team retreats.
- 401(k) match and comprehensive health, dental, and vision insurance.
- Paid parental leave and professional development stipend.
- Monthly cell phone and internet stipend of $150–$200.
- $600 annual home office stipend and a loaned MacBook Pro.
- Visa sponsorship is not provided.
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