Staff Engineering Technical Writer (Cybersecurity)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Staff Engineering Technical Writer (Cybersecurity): Building an education strategy and creating AI and generative-search-optimized technical content to support adoption of developer tools with an accent on AI discoverability and developer experience. Focus on architecting content structures, optimizing for AI-assisted interfaces, and enabling engineering teams to produce high-quality technical documentation.
Location: Must be based in the United States or Canada
Salary: $122,000 – $177,000 USD / $102,000 – $148,000 CAD
Company
is a leading cybersecurity company providing Unified Access Management and password management for over 180,000 businesses worldwide.
What you will do
- Architect content navigation structures and sets that support users of all experience levels in solving specific technical problems.
- Author technical content by testing workflows directly in context and collaborating with SMEs.
- Optimize web content for AI discoverability via Google agent mode, AI-assisted IDEs, and other emerging interfaces.
- Enable the internal organization and external community to create great content using templates, toolkits, and style guides.
- Engage with internal stakeholders and the community to identify and fill content gaps across various channels.
- Socialize technical content across marketing, customer success, and field teams to maximize reach.
Requirements
- 7+ years of experience delivering technical content, tutorials, and marketing materials for DevOps tools, CLIs, or programming languages.
- Must be based in the United States or Canada.
- Proven experience using web metrics data to optimize documentation and identify content gaps.
- Experience collaborating with technical product marketing, social teams, customer support, and SMEs.
- Experience improving content platform performance, usability, searchability, and AI compatibility.
- Strong user perspective informed by direct product testing and usage.
Culture & Benefits
- Remote-first work environment with required travel for annual offsites, team meetings, and industry events.
- Competitive health and dental benefits, including maternity and parental leave top-up programs.
- Generous PTO policy and retirement matching programs (401k/RRSP).
- Equity grants through an RSU program for most employees.
- Free account and paid volunteer days.
- A high-performance culture that values honesty, simplicity, and a results-driven approach.
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