Senior Lifecycle Marketing Manager (SaaS)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Senior Lifecycle Marketing Manager (SaaS): Developing and executing sophisticated customer lifecycle strategies to drive product adoption, engagement, and retention with an accent on data-driven experimentation and personalized customer journeys. Focus on leading lifecycle strategy for new product launches, optimizing cross-channel messaging, and translating customer insights into scalable growth initiatives.
Location: Remote (USA only). Must be authorized to work in the United States. Not hiring in AK, DE, HI, ID, IA, MT, NE, ND, RI, SD, WV.
Salary: $156,060 – $253,368 USD (based on geographic tier).
Company
is a leading product-led growth company providing a scheduling automation platform that helps millions of users and businesses streamline their professional workflows.
What you will do
- Own lifecycle strategy across the entire customer journey, from acquisition and activation to expansion and retention.
- Lead lifecycle strategy for new product launches and feature releases in partnership with Product and Marketing teams.
- Develop personalized lifecycle programs using email and other touchpoints to drive product adoption and customer value.
- Build a culture of experimentation by designing rigorous tests, measuring impact, and scaling successful optimizations.
- Synthesize customer behavior and product usage data to identify growth opportunities and influence long-term strategy.
- Collaborate cross-functionally with Analytics, Engineering, and Customer Success to deliver cohesive, customer-centric experiences.
Requirements
- 7+ years of experience in lifecycle marketing, specifically within B2B SaaS or product-led growth environments.
- Expertise with lifecycle marketing platforms, with a strong preference for Braze.
- Proven ability to design and scale experimentation programs, including hypothesis development and A/B testing.
- Strong analytical skills with the ability to translate customer behavior data into actionable strategies.
- Exceptional project management skills and the ability to influence cross-functional stakeholders.
- Must be authorized to work lawfully in the United States; no immigration sponsorship provided.
Culture & Benefits
- Competitive base salary with eligibility for the Top Performer Bonus program.
- Equity awards as part of the total rewards package.
- Comprehensive benefits package for full-time employees.
- Opportunity to work in a high-growth environment with a focus on professional development and career acceleration.
- Collaborative, customer-first culture with cross-functional partnership at the core of the team.
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