Membership Executive (Inside Sales)

TL;DR

Membership Executive (Inside Sales): Managing the existing Chinese market to maximize revenue through upselling and upgrades with an accent on customer satisfaction and value perception. Focus on identifying growth opportunities via data analysis and hosting targeted webinars to drive solution adoption.

Location: Hybrid in Hong Kong (8 days a month from the office)

Company

Leading provider of business sustainability ratings utilizing international expertise and powerful technology to provide companies with actionable environmental and social risk insights.

What you will do

• Manage the existing Chinese market to drive revenue through upsells and upgrades.
• Develop and host webinars to improve value perception and drive interest in various solutions.
• Coordinate with frontline teams to open upselling opportunities and optimize value-based content.
• Analyze complex information and trends to prepare technical reports on market status.
• Collaborate with global colleagues to share best practices and success stories.
• Identify and implement process improvements and automation to increase team efficiency.

Requirements

• Minimum 2 years of experience in customer-facing roles such as Business Development or SDR.
• Proven experience in sales, upselling, or inside sales with proactive outreach skills.
• Professional fluency in Mandarin and English.
• Foundational understanding of AI concepts.
• Ability to interpret data to identify actionable growth opportunities.
• Must be based in Hong Kong to support the hybrid work model.

Nice to have

• Digital marketing experience.
• Proficiency with Salesforce or other CRM software.
• Confidence and experience presenting to large groups.

Culture & Benefits

• Hybrid work model with flexible working hours and a remote work from abroad policy.
• Comprehensive health coverage including Medical Aid, Dental, and Life & Accident Insurance.
• Wellness allowance for mental and physical wellbeing and professional mental health support.
• Focus on continuous growth through learning and development programs.
• Employer MPF contributions and a referral bonus policy.
• Employee-led resource groups and paid volunteer days.