Account Manager (Fintech)

TL;DR

Account Manager (Fintech): Managing and growing a portfolio of SME clients with an accent on proactive outreach, product adoption, and revenue expansion. Focus on identifying commercial opportunities through data signals, building relationships with senior stakeholders, and driving complex multi-product sales cycles.

Location: Must be based in Hong Kong

Company

Airwallex is a global payments and financial platform empowering businesses with integrated solutions for accounts, payments, and treasury management.

What you will do

• Own revenue growth for an assigned portfolio of SME and growth-stage customers.
• Identify and close upsell, cross-sell, and expansion opportunities using product and transaction signals.
• Build and maintain deep relationships with founders, finance leaders, and C-level decision-makers.
• Execute high-urgency, multi-channel outreach to generate pipeline and progress deals.
• Manage a disciplined sales pipeline and forecasting within Salesforce.
• Partner cross-functionally with product, risk, and marketing teams to solve customer problems and deliver commercial outcomes.

Requirements

• 3+ years of quota-carrying B2B sales or account management experience in fintech, payments, or SaaS.
• Strong verbal and written communication skills in Cantonese and English.
• Proven track record of proactive outreach and closing deals within an existing customer base.
• Experience selling to SME or mid-market businesses with confidence engaging senior stakeholders.
• Data-driven approach to pipeline management using CRM tools like Salesforce.
• Must be based in Hong Kong.

Nice to have

• Direct experience in the payments industry.
• Experience selling complex technology products.

Culture & Benefits

• Opportunity to work at a high-growth, unicorn-valued global fintech company.
• Collaborative environment with a focus on accelerated learning and ownership.
• Exposure to high-visibility problems and cross-functional partnership.
• Emphasis on using AI to work smarter and solve problems efficiently.