Account Manager Benelux (SaaS)

TL;DR

Account Manager Benelux (SaaS): Managing and expanding relationships with existing fitness business customers to drive growth and product adoption with an accent on consultative selling and revenue expansion. Focus on leading renewal and upsell conversations, delivering tailored product demos, and reducing churn.

Location: Hybrid (Amsterdam, NL). Must be based in the Netherlands

Company

A leading innovator in digital health & fitness SaaS serving trainers, studios, clubs, and corporate wellness clients worldwide.

What you will do

• Build and maintain strong commercial relationships with existing customers in the Benelux region.
• Identify growth opportunities and advise customers on relevant modules, payment solutions, and platform upgrades.
• Lead renewal, upsell, and cross-sell negotiations to maximize long-term customer value.
• Deliver tailored product demonstrations based on specific customer needs and ambitions.
• Manage your pipeline and track performance using Salesforce.
• Collaborate with the Customer Success team to support retention and minimize churn.

Requirements

• Experience in sales or account management, ideally within a B2B SaaS environment.
• Understanding of the health and fitness industry.
• Fluency in Dutch and English.
• Must be based in the Netherlands (Hybrid: requirement to be in the Amsterdam office approximately 2 days per week).
• Strong relationship-building and negotiation skills.
• Proactive, organized, and results-oriented mindset.

Nice to have

• Experience in consultative selling.

Culture & Benefits

• Remote-friendly setup within the Netherlands with a pet-friendly canal-side office in Amsterdam.
• 25 paid vacation days with the option to buy additional leave.
• Pension scheme and 8% holiday allowance.
• Home office setup, hardware, and a dedicated work-from-home allowance.
• Monthly gym contribution (e.g., Basic-Fit, ClassPass) and free on-demand workouts.
• Flexibility to work from other European countries for up to 12 weeks per year.
• Unlimited on-demand coaching with psychologists via OpenUp.

Hiring process

• Screening call with Recruitment.
• First interview with the Sales Director Benelux.
• Second interview including a role play with the Sales Director and a team member.
• Final interview with the Chief Revenue Officer.