Regional Host Co-Ordinator (Property)

TL;DR

Regional Host Co-Ordinator (Property Management): Managing diaries and coordinating appointments for Regional Host teams across a nationwide property network with an accent on operational efficiency and customer communication. Focus on optimizing schedules, ensuring compliance with Right to Rent documentation, and streamlining property inspections.

Location: Hybrid (Manchester)

Salary: £30,201 - £31,790

Company

A major UK financial institution expanding its property management arm to create vibrant communities and trusted living experiences.

What you will do

• Proactively manage and optimize diaries for Regional Host teams to maximize productivity and travel efficiency.
• Coordinate a variety of appointments, including property viewings, handovers, inspections, and inventory visits.
• Serve as the primary point of contact for customers regarding appointment rescheduling and move-in arrangements.
• Manage compliance documentation, specifically saving and chasing Right to Rent (R2R) verification.
• Collaborate with internal teams and third-party suppliers to ensure seamless operational activity.
• Execute mystery shopping activities to support service quality and continuous improvement.

Requirements

• Experience in an administrative, coordination, or operational support role.
• Strong organizational and diary management skills with high attention to detail.
• Confident professional communication skills for interacting with customers and stakeholders.
• Ability to prioritize multiple tasks and adapt to a fast-paced, evolving environment.
• Must be based in or able to work in Manchester on a hybrid basis.

Nice to have

• Understanding of Right to Rent or other compliance-driven processes.
• Proficiency with property management software and strong general IT skills.

Culture & Benefits

• Generous pension contribution of up to 15%.
• Annual performance-related bonus and access to share schemes.
• 24 days of holiday plus bank holidays.
• Comprehensive wellbeing initiatives and generous parental leave policies.
• Inclusive work environment with dedicated support for diversity and health (e.g., menopause health package).