Sales & Customer Operations Specialist

TL;DR

Sales & Customer Operations Specialist (SaaS): Driving operational excellence across the Quote-to-Cash cycle with an accent on order management, contract compliance, and CRM data integrity. Focus on supporting Go-to-Market and Finance teams to ensure seamless deal flow, renewals, and revenue operations in a fast-paced international environment.

Location: Madrid, Spain (Hybrid). Relocation package available for international candidates.

Company

hirify.global is a leader in digital employee experience management software, providing IT teams with real-time analytics and automation to proactively optimize digital workplaces.

What you will do

• Support Sales teams with quotation creation, review, and management.
• Process customer orders, software license subscriptions, and service contracts accurately.
• Manage customer renewals and provide licensing support throughout the lifecycle.
• Collaborate with Finance and Cash Collection teams to support invoicing and payment follow-up.
• Maintain high standards of CRM hygiene and data integrity across operational workflows.
• Contribute to process improvement and transformation initiatives within the Quote-to-Cash organization.

Requirements

• 5+ years of experience in Sales, Revenue, or Customer Operations within a SaaS environment.
• Strong working knowledge of the Quote-to-Cash cycle.
• Salesforce expertise is essential.
• Exceptional attention to detail and a results-oriented mindset.
• Ability to work autonomously under pressure in a fast-paced environment.
• Strong communication skills with a collaborative, service-oriented approach.

Culture & Benefits

• Permanent contract with a competitive compensation package.
• Hybrid work model with centrally located offices in Madrid.
• Unlimited paid time off on top of 23 days of annual leave.
• Private health insurance (Sanitas) and daily meal vouchers.
• Reimbursement for English and Spanish language classes.
• Flexible compensation for childcare and public transportation.