Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing and growing long-term relationships with clients to drive adoption of commerce software and payment solutions with an accent on revenue growth and customer retention. Focus on executing upsells, cross-sells, and optimizing MRR/NRR through strategic account planning.

Location: Must be based in Spain

Company

A one-stop commerce platform that helps merchants innovate to simplify, scale, and provide exceptional customer experiences across retail, hospitality, and golf industries.

What you will do

• Drive adoption of hirify.global Payments and software solutions to maximize client value.
• Act as the primary point of contact to build trusted, long-term partnerships.
• Identify growth opportunities through upsells, cross-sells, and expansions.
• Deliver product demos and guide customers toward advanced solutions tailored to their needs.
• Analyze account performance metrics including MRR, NRR, and customer health.
• Negotiate and close agreements to achieve renewal and retention targets.

Requirements

• Fluency in French
• Must be based in Spain
• Proven success in quota-carrying SaaS or technology roles.
• Experience identifying client challenges and delivering strategic value.
• Proficiency with Salesforce for pipeline and data management.
• Ability to influence executive-level stakeholders and navigate fast-paced environments.

Culture & Benefits

• Flexible work environment.
• Performance-driven culture that celebrates achievements.
• Opportunities for career growth within a lean, impactful team.
• Inclusive workplace committed to diversity, equality, and accessibility.