Sales Operations Lead (Quality, Audit & Compliance)

TL;DR

Sales Operations Lead (Quality, Audit & Compliance): Designing and running quality assurance and compliance programs across sales operations with an accent on process adherence, data integrity, and regulatory compliance. Focus on executing risk-based audits, performing root-cause analysis, and driving cross-functional process improvements to enhance efficiency.

Location: Must be based in or able to relocate to Madrid, Spain (Hybrid model).

Company

hirify.global is a leader in digital employee experience management software, providing IT teams with real-time analytics and automation to proactively optimize the digital workplace.

What you will do

• Develop and maintain a risk-based audit program covering CRM usage, contracts, quoting, and billing.
• Execute periodic audits, document findings, and quantify business impact.
• Monitor compliance metrics and track remediation progress with leadership.
• Perform root-cause analysis and partner with sales, legal, finance, and product teams to implement improvements.
• Validate accuracy of key sales data and ensure adherence to data governance standards.
• Build and deliver training on controls, CRM best practices, and audit findings.

Requirements

• 4+ years of experience in sales operations, internal audit, compliance, or finance operations.
• Deep hands-on experience with Quote to Cash operations.
• Proven experience auditing sales processes, CRM systems (Salesforce, HubSpot), or CPQ platforms.
• Strong analytical skills with proficiency in SQL, Excel, and BI tools (Tableau, Power BI).
• Demonstrated ability to drive cross-functional change and communicate with executive stakeholders.
• Must be based in or able to relocate to Madrid, Spain.

Culture & Benefits

• Permanent contract with competitive compensation.
• Hybrid work model with centrally located offices near Bernabeu Stadium.
• Private health insurance (Sanitas) and daily meal vouchers.
• Unlimited paid time off on top of 23 days of holidays.
• Flexible compensation for childcare, public transport, and gym subscriptions.
• Relocation package available for international candidates.