Global Key Account Manager (Retail Solution)

TL;DR

Global Key Account Manager (Retail Solution): Developing strategic partnerships and revenue opportunities for global retail clients with an accent on high-level relationship management and global account development plans. Focus on negotiating global master agreements and scaling sales approaches across international regions.

Location: Hybrid (Ellesmere Port, UK)

Company

hirify.global is the world's leading testing, inspection and certification company, recognized as the global benchmark for sustainability, quality and integrity.

What you will do

• Build and maintain strategic partnerships with global clients, representing the company at Director and VP levels.
• Identify and develop new revenue opportunities within the client base, working with global technical teams.
• Manage the implementation and delivery of complex, client-specific projects on a global basis.
• Develop and execute Global Key Account Development Plans aligned with client drivers and needs.
• Act as the primary liaison between the global network and client management to ensure KPI delivery.
• Manage the resolution of client concerns and mitigate risks relating to performance and expectations.

Requirements

• Minimum 5 years of experience in B2B sales, business development, or commercial roles within services and solutions environments.
• Proven hunter sales background with success in new business acquisition and driving upsell/cross-sell.
• Ability to lead a global business development strategy and sell multi-service offerings across regions.
• Mandatory experience in negotiating Global Master Agreements or Global Frame Agreements.
• Fluent English is required.
• Experience working in fast-paced, target-driven environments managing multiple priorities.

Nice to have

• Established professional network within retailers or consumer brands in Europe.
• Experience within the TIC (Testing, Inspection and Certification) sector.
• Proficiency in additional European languages.

Culture & Benefits

• Hybrid working model for better work-life balance.
• Access to hirify.global University and Campus for continuous learning and professional development.
• Multinational environment collaborating with colleagues from multiple continents.
• Comprehensive benefits platform.
• Stability of working for a world leader in the TIC industry.